Shipping policy

2️⃣ Shipping Policy

• Orders are processed within [1–3] business days after payment confirmation (excluding weekends and public holidays).
• Estimated delivery time is [X–X business days], depending on your location.
• Shipping charges, if any, are calculated at checkout.
• Once an order is shipped, a tracking number will be shared where available.
• Shopnovix is not liable for delays caused by courier companies, customs, weather, or events beyond our control.
• Customers are responsible for providing accurate shipping addresses. We are not responsible for orders delayed or lost due to incorrect address details.
• If a package is marked "delivered" by the courier but not received, the customer must file a claim with the courier; Shopnovix's responsibility ends once tracking confirms delivery.